Returns & Refunds

Product returns and refunds are governed by each seller's policy, because the purchase contract is between you and the seller. We will assist with return coordination on a best-effort basis. Because MOGAN·AI never receives your product payment, product refunds are issued by the seller via the payment method you used with the seller. MOGAN·AI's service fee is refundable where the error was on our part (see Section 4) or as described in our published refund policy. Digital and custom-order items are typically non-returnable — check the seller's policy.